Privacy Policy

How we collect, use, and protect your information

Last Updated: January 2026

Introduction

Water Heater Experts ("we," "us," or "our") operates this website which provides connection services to connect homeowners with water heater service professionals. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

  • Phone Number: When you call our phone number, we may collect your phone number through caller ID
  • Contact Information: If you provide your name, email address, or phone number through our website
  • Service Requests: Information about your water heater service needs

Information Collected Automatically

  • Device Information: Browser type, operating system, device type
  • Usage Data: Pages visited, time spent on site, referring website
  • Location Data: General geographic location based on IP address
  • Cookies: We may use cookies to improve user experience and analyze website traffic

How We Use Your Information

We use the information we collect to:

  • Connect you with local water heater service professionals
  • Improve our website and services
  • Respond to your inquiries
  • Send you relevant information about our services (with your consent)
  • Comply with legal obligations

How We Share Your Information

We may share your information with:

  • Service Providers: Independent water heater professionals who can assist with your service needs
  • Analytics Providers: To analyze website usage and improve our services
  • Legal Requirements: When required by law or to protect our rights

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can configure your browser to refuse cookies, but this may affect some website functionality.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect information from children under 18. If you believe we have collected information from a child, please contact us.

Changes to This Policy

We may update this Privacy Policy periodically. We will post the updated policy on this page with a new "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us by phone at (844)490-0751.

Call Now: (844)490-0751