Terms of Service

Last Updated: January 2026

Agreement to Terms

By using the Water Heater Experts website or calling our phone number, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our services.

Description of Service

Water Heater Experts provides a free connection service that links homeowners with independent water heater service professionals. We are not a water heater company ourselves and do not employ any service technicians. We act solely as a referral service to connect consumers with independent contractors.

No Warranty

Water Heater Experts does not warrant or guarantee any work performed by the independent contractors we connect you with. All services are provided by independent third parties, and we make no representations regarding:

• The quality of work performed
• The timeliness of service
• The pricing of services
• The availability of contractors
• The results of any work performed

Independent Contractors

All water heater professionals accessed through our service are independent contractors. They are not employees, agents, or representatives of Water Heater Experts. Each contractor is solely responsible for:

• Obtaining and maintaining proper licensing
• Carrying appropriate insurance coverage
• The quality and safety of their work
• Compliance with local, state, and federal regulations

Your Responsibilities

As a user of our service, you agree to:

• Verify the licensing and insurance of any contractor before work begins
• Obtain written estimates before authorizing any work
• Exercise reasonable caution when interacting with service providers
• Provide accurate information when requesting services
• Pay for services directly to the contractor providing the work

Limitation of Liability

To the maximum extent permitted by law, Water Heater Experts shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or relating to:

• Work performed by independent contractors
• Any injury, loss, or damage to persons or property
• Any acts or omissions of independent contractors
• Your use of our website or services

Indemnification

You agree to indemnify and hold harmless Water Heater Experts and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or your dealings with independent contractors.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Water Heater Experts and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

Privacy

Your use of our services is also subject to our Privacy Policy. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

Availability

While we strive to connect callers with local water heater professionals, we cannot guarantee that a professional will be available in your area at all times. Service availability varies by location and time.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services constitutes acceptance of any modifications.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

Contact

For questions about these Terms of Service, please contact us at (844)490-0751.